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SAP Knowledge Base Article - PublicSymptom
You notice that it is not possible to change the installed base status from In Preparation directly to Blocked or Obsolete.
Environment
SAP Service Cloud Version 2
Cause
The system logic requires that the users follow the status flow from In Preparation to Active, before the installed base status can be set to Blocked or Obsolete.
Resolution
This is the system designed behavior.
Keywords
Status, Installed Base, Movement, In Preparation, Active, Blocked, Obsolete, SAP Service Cloud Version 2, , KBA , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions
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