3250079 - Unable to view or download attachment in iOS devices from workflow quick action card (Latest Home Page)

When trying to view an attachment associated with a time off workflow on an iOS device from workflow quick action card an error occurs: 'Load Error, please try again later'

• SAP SuccessFactors Employee Central : Time Off
• SAP SuccessFactors Employee Central : Mobile Applications

1. Open the iOS application as an approver
2. Under approvals, click on Time Off -> view all
3. Click on the quick card associated with a time off request 
4. In the request details screen, click on the attachment associated with the time off request
5. Error occurs 'Load Error, please try again later'

• The issue has been fixed in mobTrain 2210 release
• The latest version of the app should become available after October 17th
• The app should be upgraded to the latest version to resolve the issue

Work-Around:

• Open the workflow approval request from the To-Do section in the iOS mobile application
• The attachment can be viewed correctly from this screen
• The issue is only present in the workflow quick action card

Workflow quick action, attachment, error, mobile, iOS, time off, workflow, latest home page, 'Load Error, please try again later' , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Problem

SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HXM Suite Core 2205