Symptom
The following error occurs while provisioning users from SAP S/4HANA Cloud to SAP Analytics Cloud:
org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context:
Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID:
Caused by: com.sap.cloud.ips.runtime.exception.ProvisioningException: Can not read entities from source system: 'S4-myXXXXXX-source: '
Caused by: com.sap.cloud.ips.connectors.api.ConnectorException: [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxIOException: Connection reset
Caused by: com.ctc.wstx.exc.WstxLazyException: [com.ctc.wstx.exc.WstxLazyException] Connection reset
Caused by: com.ctc.wstx.exc.WstxIOException: Connection reset
Caused by: java.net.SocketException: Connection reset
Or
Cannot execute provisioning job in tenant context: <System XXXX>
Caused by: Error during execution on behalf of tenant with ID: <System XXXX>
Caused by: Can not read entities from source system: 'S4-<System XXXX>-source: <System XXXX>'
Caused by: javax.xml.bind.UnmarshalException\n
- with linked exception:\n[ Connection reset]
Caused by: null
Caused by: Connection reset
Caused by: Connection reset
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Environment
- Identity Provisioning
- SAP S/4HANA Cloud
- SAP Analytics Cloud
Product
Keywords
IPS "SAP S/4HANA Cloud" "SAP Analytics Cloud" bulk sac.support.bulk.operation , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
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