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3250263 - Identity Provisioning job failed with error - "Connection reset" while provisioning users from SAP S/4HANA Cloud to SAP Analytics Cloud

Symptom

The following error occurs while provisioning users from SAP S/4HANA Cloud to SAP Analytics Cloud:

org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context: 
Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID: 
Caused by: com.sap.cloud.ips.runtime.exception.ProvisioningException: Can not read entities from source system: 'S4-myXXXXXX-source: '
Caused by: com.sap.cloud.ips.connectors.api.ConnectorException: [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxIOException: Connection reset
Caused by: com.ctc.wstx.exc.WstxLazyException: [com.ctc.wstx.exc.WstxLazyException] Connection reset
Caused by: com.ctc.wstx.exc.WstxIOException: Connection reset
Caused by: java.net.SocketException: Connection reset


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Environment

  • Identity Provisioning
  • SAP S/4HANA Cloud
  • SAP Analytics Cloud

Product

Identity Provisioning 1.0

Keywords

IPS "SAP S/4HANA Cloud" "SAP Analytics Cloud" bulk sac.support.bulk.operation , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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