SAP Knowledge Base Article - Public

3250355 - [Onboarding] How to Custom Tokens as Pay Grade In Email Notification


How to add Pay Grade in our custom notifications. We would like to add custom tokens in notification.



Reproducing the Issue

  1. Go to Email Services
  2. Choose any template / create Template
  3. At step 3, Define Email Content, You can try add the custom Token.
  4. Only Standard Tokens were available.


Expected Behavior


As per the product design, We don't have the feasibility to add custom token (Example : Pay Grade) in Email Notifications.

If you would like to change or improve this system behavior, we would suggest you submit an Enhancement Request to the product management team which will be reviewed and voted on and could be included in the next release of the product.
For more information on how to submit an enhancement request, please review the below KBA:
For more reference on Standard Token :


Custom Token, Email notification, Email Services, Onboarding, OBX , KBA , LOD-SF-OBX-NF , Notifications Framework , How To


SAP SuccessFactors Onboarding 2005 ; SAP SuccessFactors Onboarding 2205