SAP Knowledge Base Article - Public

3250355 - [Onboarding] How to Custom Tokens as Pay Grade In Email Notification

Symptom

How to add Pay Grade in our custom notifications. We would like to add custom tokens in notification.

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

  1. Go to Email Services
  2. Choose any template / create Template
  3. At step 3, Define Email Content, You can try add the custom Token.
  4. Only Standard Tokens were available.

Cause

Expected Behavior

Resolution

As per the product design, We don't have the feasibility to add custom token (Example : Pay Grade) in Email Notifications.

If you would like to change or improve this system behavior, we would suggest you submit an Enhancement Request to the product management team which will be reviewed and voted on and could be included in the next release of the product.
For more information on how to submit an enhancement request, please review the below KBA:
https://launchpad.support.sap.com/#/notes/2090228
 
For more reference on Standard Token :
 
https://help.sap.com/docs/SAP_SUCCESSFACTORS_ONBOARDING/c94ed5fcb5fe4e0281f396556743812c/1c0ae54472e849e5a7a215f75b3c59c5.html?q=token

Keywords

Custom Token, Email notification, Email Services, Onboarding, OBX , KBA , LOD-SF-OBX-NF , Notifications Framework , How To

Product

SAP SuccessFactors Onboarding 2005 ; SAP SuccessFactors Onboarding 2205