SAP Knowledge Base Article - Public

3250417 - Error occurred when creating and saving new permission role


  • Getting Error occurred message when creating and saving permission role
  • An application error occurred. Please try again later, or notify support


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Go to Manage Permission Roles
  3. Creating a new role
  4. When saving it the error message will show


Running the MDF Object Definition to DB sync job and clear MDF cache from provisioning should solve the issue.

Please refer to the following KBA on how to perform these steps: 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)

See Also

2585983 - Manage Permission Roles: Error Occurs when editing a Permission Role (1d3303795c1ff96cf7d73e03c054c07fda9a6918)


Error occurred, Error RBP, save permission role, errorId=7376d428-3c8c-4ea2-82e1-4949f4ca0d69, INC2426955 , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem


SAP SuccessFactors HXM Suite Core 2205