SAP Knowledge Base Article - Public

3250417 - Error occurred when creating and saving new permission role

Symptom

  • Getting Error occurred message when creating and saving permission role
  • An application error occurred. Please try again later, or notify support

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Go to Manage Permission Roles
  3. Creating a new role
  4. When saving it the error message will show

Resolution

Running the MDF Object Definition to DB sync job and clear MDF cache from provisioning should solve the issue.

If you do not have access to Provisioning, please engage your Partner Representative or contact SAP Cloud Product Support.

See Also

2585983 - Manage Permission Roles: Error Occurs when editing a Permission Role (1d3303795c1ff96cf7d73e03c054c07fda9a6918)

Keywords

Error occurred, Error RBP, save permission role, errorId=7376d428-3c8c-4ea2-82e1-4949f4ca0d69, INC2426955 , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HXM Suite Core 2205