Symptom
- Getting application error occurred while editing, creating, or saving a permission role
- An application error occurred. Please try again later, or notify support
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
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Go to Admin Center
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Navigate to Manage Permission Roles
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Try to edit an existing role or create a new role
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Click Save
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The following error message appears:
"An application error has occurred. Please try again later. Contact Technical Support if the issue persists.
Resolution
Running the 'MDF Object Definition to DB Sync' job and clearing the MDF cache from Provisioning should resolve the issue
Please refer to the following KBA on how to perform these steps: 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)
See Also
Keywords
An application error has occurred, Error occurred, Error RBP, save permission role, Edit Permission role , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
SAP Knowledge Base Article - Public