SAP Knowledge Base Article - Public

3250417 - Application error occurred while editing, creating, or saving a permission role

Symptom

  • Getting application error occurred while editing, creating, or saving a permission role
  • An application error occurred. Please try again later, or notify support

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center

  2. Navigate to Manage Permission Roles

  3. Try to edit an existing role or create a new role

  4. Click Save

  5. The following error message appears:
    "An application error has occurred. Please try again later. Contact Technical Support if the issue persists.

Resolution

Running the 'MDF Object Definition to DB Sync' job and clearing the MDF cache from Provisioning should resolve the issue

Please refer to the following KBA on how to perform these steps: 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)

See Also

2585983 - Manage Permission Roles: Error Occurs when editing a Permission Role (1d3303795c1ff96cf7d73e03c054c07fda9a6918)

Keywords

An application error has occurred, Error occurred, Error RBP, save permission role, Edit Permission role , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HXM Suite Core 2205