SAP Knowledge Base Article - Preview

3250667 - National ID record gets duplicated when user edits the existing record and both records become Primary

Symptom

  • Approving national id workflow here only card-type value is changed, after workflow approval another national id records gets created instead of updating the original record, also both records are set as primary =yes.


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Environment

  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HXM Suite all versions

Keywords

Duplicate record creation national id when workflow is approved, duplicate primary national id record, 2H 2022, b2211, ECT-125035, ECT-205206 , KBA , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , Problem

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