3250787 - Customer Return Not Considered By Revenue Recognition Run

• You create a customer return ABC for sales order item XYZ-XX (ABC represents the customer return ID, XYZ-XX represents the sales order item ID). The respective customer return item ABC-AA uses the same accrual method, for example 1 - Recognize at point of invoice, as the associated sales order item XYZ-XX. 
• You create a customer credit memo for the customer return. 
• You expect the revenue recognition run to credit the expense account to clear the expense of the returned item, as well as debit the revenue account to reduce the revenue amount. 
• However, the revenue recognition run does not process the return. The returned expense and revenue remain deferred. 

SAP Business ByDesign

customer return not considered by revenue recognition run , KBA , SRD-FIN-COR , Cost & Revenue , Problem