SAP Knowledge Base Article - Public

3250896 - Date of Hire is blank in W4 State Form - Onboarding

Symptom

  • When candidate try to completed State of Wisconsin W-4 With Holding, system is not auto populating the field "Hire Date". Since it is a mandateory fields candidate unable to complete this form.
  • State of Wisconsin W-4 Hire Date.
  • Unable to edit state of Wisconsin w-4 form Hire Date.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Log into system a as candidate. 
2. Click - Complete Compliance Tasks Tile or Card.
3. Click Start - Wisconsin State Withholding WT-4 Form
4. Under Employee's personal details, Date of Hire field is not populated and also unable to edit it.

Cause

RBP settings

Resolution

  • For "OnboardingExternalUser" role provide provide the following permission settings.
  • Employee Data -> Employment Details -> Hire Date -> View 

Keywords

SF, success factors, OBX, On boarding , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions