Symptom
Files with slash " / " in their name are not allowed
Environment
SAP Cloud for Customer
Reproducing the Issue
Emails are sent with attached files that contain a Slash "/" in the name.
These attachments are not accepted on the C4C System.
Cause
The use of special characters is prohibited by Windows and is not just specific to SAP C4C.
Resolution
This is expected system behavior
Keywords
special characters, Slash, slash, / , KBA , LOD-CRM-SRP , Service Request Processing , Problem
Product
SAP Cloud for Customer core applications all versions