3251019 - Email could not be sent for Cross Industry Invoicing

Symptom

You are implementing Peppol Exchange Service Integration with S/4HANA Cloud. After the file validation from Peppol network, you are not able to send the XML Message via Email.

Environment

SAP S/4HANA Cloud

Cause

You must configure how to send a Cross Industry Invoice (CII) to a customer by e-mail.

Resolution

Follow all the steps according to SAP Help Portal: Submitting Customer Invoices Using E-Mail (XML)

Keywords

eDocument cockpit, Cross Industry Invoice (CII), e-mail, Peppol Exchange Service, Integration. , KBA , CA-GTF-CSC-EDO-DE , Document Compliance Germany , How To

Product

SAP S/4HANA Cloud all versions