SAP Knowledge Base Article - Public

3251019 - Email could not be sent in eDocument Cockpit app in S/4HANA Public Cloud

Symptom

After implementing Peppol Exchange Service Integration with SAP S/4HANA Cloud, unable to send the XML Message via Email and the error below is displayed:

  • 'No SOA service name is defined for interface &&'

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access eDocument Cockpit application
  2. Search for the related document
  3. Submit it
  4. The error is generated

Cause

Missing Configuration to send a Source Document by e-mail.

Resolution

Follow all the steps according to SAP Help portal Submitting Customer Invoices Using E-Mail (XML) and SAP Help portal Germany - Integration.

See Also

Keywords

eDocument cockpit, Cross Industry Invoice (CII), e-mail, Peppol Exchange Service, Integration, configuration, CII_INVOICE_CREATION_REQUEST, SOA service, EDOC_COCKPIT, Germany, XML, Submit , KBA , CA-GTF-CSC-EDO-DE , Germany , Problem

Product

SAP S/4HANA Cloud Public Edition all versions