Symptom
We are using GRC Risk Management. (SAP GRC 10.1 SP21)
We are using different standar Workflow of risk management (RisK Assessment using Survey via mail, Risk Assessment using Survey, Updating Response, * Manual Entry, * Survey, Activity Survey, Risk Validation).
We would like to configure the REMINDER NOTIFICATION with the following parameters for the previous Workflows:
1) Configure the days before the expiration day or end date, when the notification musb be sent
2) Configure a custom notification template for this reminder mail
In SPRO, we have configured the point of Workflow notification for GRCPCREMINDER, including the task of Risk Management, but we havn't found a configuration step for date and template.
We have tested the following url links for SAP indicate that is only for GRC PC:
https://wiki.scn.sap.com/wiki/display/GRC/Reminders+and+Escalations+in+Detail
https://wiki.scn.sap.com/wiki/display/GRC/GRC+E-mail+Notifications%2C+Reminders+and+Escalations
Could you send me the steps or indications for GRC RM for:
1) Configure the days before the expiration day or end date, when the notification musb be sent
2) Configure a custom notification template for this reminder mail
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Environment
GRC Risk Management 12.0
Product
Keywords
Maintain Workflow for Reminders and Escalations, Requested End/Latest End (reminder/escalation) , KBA , GRC-RM-WF , Workflows and Surveys , How To
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