SAP Knowledge Base Article - Public

3251424 - Not able to initiate Crossboarding properly - Onboarding 1.0

Symptom

Once Crossboarding is initiated from Recruiting Management, the activity is not showing up in Work Queue.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Filter inside the process in Super Admin.

Resolution

To trigger Crossboarding there is a filter in Super Admin that if the candidate is an internal hire equals true, the Crossboarding activity will trigger.

The same filter is only applied in Super Admin > "Process Filter" option because there system "read" the true value as a boolean. Do not use the same filter inside the process itself because there the system understand as a string and also there is no point to use the same filter as the process is selected already.

Keywords

Crossboarding, Filter, Internal, Hire, True, String, Boolean, Process, Condition, Onboarding, String, Onb, Obd, Trigger , KBA , LOD-SF-OBD-XBD , Cross Boarding , Problem

Product

SAP SuccessFactors Onboarding all versions