SAP Knowledge Base Article - Public

3251497 - Qualtrics XM Extension Not Supporting Certificate Based Authentication

Symptom

You are not being able to use Certificate Based Authentication with the Qualtrics XM Extension.

Environment

SAP Cloud for Customer

Resolution

This is the current system behavior. Currently only Basic Authentication is available with the Qualtrics XM Extension.

Keywords

Integration; Survey; C4C; , KBA , LOD-CRM-XM , Integrate C4C with Qualtrics , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions