3251568 - How to Define The Person Responsible For Process Communication Error

You are trying to set up mail alerts to relevant users when an integration error occurs in your 3PL web service scenarios.

For example like in the Task "Solve Document Inconsistency to Process Outbound Delivery Execution Confirmation". The goal in the end is to send an automatic e-mail to the responsible user upon the creation of these tasks.

You would like to change the user responsible for these tasks, but you cannot find how to do so, and so you would like to know the precise steps to define rules to assign these kind of tasks (3PL communication errors) to relevant business users.

SAP Business ByDesign

BTM, Business Task Management, Person Responsible, Solve Document Inconsistency to Process Outbound Delivery Execution Confirmation , KBA , AP-IDP , Inbound Delivery Processing , SRD-CC-BTM , Business Task Management , Problem