Symptom
You are trying to set up mail alerts to relevant users when an integration error occurs in your 3PL web service scenarios.
For example like in the Task "Solve Document Inconsistency to Process Outbound Delivery Execution Confirmation". The goal in the end is to send an automatic e-mail to the responsible user upon the creation of these tasks.
You would like to change the user responsible for these tasks, but you cannot find how to do so, and so you would like to know the precise steps to define rules to assign these kind of tasks (3PL communication errors) to relevant business users.
Read more...
Environment
SAP Business ByDesign
Product
Keywords
BTM, Business Task Management, Person Responsible, Solve Document Inconsistency to Process Outbound Delivery Execution Confirmation , KBA , AP-IDP , Inbound Delivery Processing , SRD-CC-BTM , Business Task Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.