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3251601 - Error 1601 audit queue full AUDIT PROCESS EXCEPTION

Symptom

  • ASE runs out of user connections. 
    Error: 1601, Severity: 17, State: 3
    server There are not enough 'user connections' available to start a new process. Retry when there are fewer active users, or ask your System Administrator to reconfigure ASE with more user connections.
  • Following message is reported in the ASE error log some days earlier than Error 1601 reported:
    AUDIT PROCESS EXCEPTION: Can't allocate space for either syslogs or the current sysaudit table in database 'sybsecurity' because the corresponding segment is full/has no free extents. Please refer to Security Administration Guide for details.
  • Extending sybsecuity database does not help. sp_helpdb shows there is free space in sybsecuity database.
  • Increasing 'audit queue size' does not help. sp_monitorconfig 'audit queue size' outputs show the 'Num_free' keeps decreasing while 'Num_active' keeps increasing and finally it ends up to 0. 


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Netweaver (all versions)

Product

SAP Adaptive Server Enterprise 16.0 ; SAP ERP Central Component 6.0

Keywords

1601, "user connections", "AUDIT PROCESS EXCEPTION", sybsecurity, sysaudit, "audit queue", auditing   , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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