Symptom
Talent Flag fields are missing from the personal information import/export data file.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to "Import Extended User Information" within Admin Centre.
- Specify the type of information you want to import, this can be: Personal Information, Trend Information, or Background Information.
- Download to the Data Import File template.
- Notice that the talent flags, such as risk of loss or willingness to relocate are missing from the import file.
Cause
The view-template sysDefinedFields only accept the fields which are not in the UDF file.
Resolution
Please remove the below from your succession data model and import the data model again:
<view-template id="sysDefinedFields" visibility="none" pdf-printing-enabled="false">
<label>Company Fields</label>
<description>This view defines the list of standard used by the company.</description>
<edit-template id="fields">
<label>fields</label>
<description>fields</description>
<standard-element-ref refid="username"/>
<standard-element-ref refid="firstName"/>
<standard-element-ref refid="lastName"/>
<standard-element-ref refid="mi"/>
<standard-element-ref refid="gender"/>
<standard-element-ref refid="email"/>
<standard-element-ref refid="managerId"/>
<standard-element-ref refid="hrId"/>
<standard-element-ref refid="matrixManager"/>
<standard-element-ref refid="department"/>
<standard-element-ref refid="jobCode"/>
<standard-element-ref refid="division"/>
<standard-element-ref refid="location"/>
<standard-element-ref refid="timeZone"/>
<standard-element-ref refid="hireDate"/>
<standard-element-ref refid="hireDate"/>
<standard-element-ref refid="empId"/>
<standard-element-ref refid="title"/>
<standard-element-ref refid="businessPhone"/>
<standard-element-ref refid="fax"/>
<standard-element-ref refid="addressLine1"/>
<standard-element-ref refid="addressLine2"/>
<standard-element-ref refid="city"/>
<standard-element-ref refid="state"/>
<standard-element-ref refid="zipCode"/>
<standard-element-ref refid="country"/>
<standard-element-ref refid="reviewFreq"/>
<standard-element-ref refid="lastReviewDate"/>
<standard-element-ref refid="custom01"/>
<standard-element-ref refid="custom02"/>
<standard-element-ref refid="custom03"/>
<standard-element-ref refid="custom04"/>
<standard-element-ref refid="custom05"/>
<standard-element-ref refid="custom06"/>
<standard-element-ref refid="custom07"/>
<standard-element-ref refid="custom08"/>
<standard-element-ref refid="custom09"/>
<standard-element-ref refid="custom10"/>
<standard-element-ref refid="custom11"/>
<standard-element-ref refid="custom12"/>
<standard-element-ref refid="custom13"/>
<standard-element-ref refid="custom14"/>
<standard-element-ref refid="custom15"/>
</edit-template>
</view-template>
Please perform the deletion, re-import the data model
NOTE: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you're no longer working with an implementation partner, contact SAP Cloud Support.
See Also
Keywords
sf, SuccessFactors, talent flags, import extended user information, succession management, succession data model, employee profile, Import User Data, Export User Data, Personal Info, Trend Data, Background Information, Background Data, Trend Information, Personal Information, Personal Data, risk of loss, willingness to relocate, data import file. , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem