SAP Knowledge Base Article - Public

3251891 - API call getting error "already exists in the system" - Onboarding

Symptom

When trying to make an API call to make the candidate Hired in the system, the error is shown: "request could not be completed because the "userName" value provided for userName already exists in the system. Please provide a unique value."

Environment

SAP SuccessFactors Onboarding

Cause

User already exist.

Resolution

Please make sure before make the call the user is unique, the same cannot exist in the system.

Keywords

Username, User, Id, API, Call, Request, Value, Exist, System, Unique, Onboarding, ATX, Integration , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

Product

SAP SuccessFactors Onboarding all versions