SAP Knowledge Base Article - Public

3251967 - Unable to Create Installation Point Without Description

Symptom

You notice that it is not possible to create a new installation point without the description.

Environment

SAP Service Cloud Version 2

Cause

There is a validation in the system logic that requires the description field to be populated when creating an installation point.

Resolution

This is the system designed behavior.

Keywords

Installation Point, Description, Create, New, Unable, SAP Service Cloud Version 2, , KBA , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , How To

Product

SAP Service Cloud Version 2 all versions