Symptom
You notice that you are unable to delete an installation point which is Active, Blocked or Obsolete.
Environment
SAP Service Cloud Version 2
Reproducing the Issue
- Navigate to Installation Points work center.
- Select any on the list.
- Click on the delete icon.
- On the confirmation pop-up, click Delete.
- See the error message XXX cannot be deleted as the status is not In Preparation
Cause
Only the installation points that are In Preparation status can be deleted.
Resolution
This is the system designed behavior.
Keywords
Installation Point, In Preparation, Status, Delete, Unable, Remove, Active, Blocked, Obsolete, SAP Service Cloud Version 2, , KBA , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions