SAP Knowledge Base Article - Public

3251997 - Unable to Delete Installation Point


You notice that you are unable to delete an installation point which is Active, Blocked or Obsolete.


SAP Service Cloud Version 2

Reproducing the Issue

  1. Navigate to Installation Points work center.
  2. Select any on the list.
  3. Click on the delete icon.
  4. On the confirmation pop-up, click Delete.
  5. See the error message XXX cannot be deleted as the status is not In Preparation


Only the installation points that are In Preparation status can be deleted.


This is the system designed behavior.


Installation Point, In Preparation, Status, Delete, Unable, Remove, Active, Blocked, Obsolete, SAP Service Cloud Version 2, , KBA , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , How To


SAP Service Cloud Version 2 all versions