SAP Knowledge Base Article - Public

3252010 - Unable to Create Installation Point Without Customer Information

Symptom

You are unable to create an installation point without the customer information (Account or Individual Customer)

Environment

SAP Service Cloud Version 2

Cause

There is a validation in the system logic that requires this field to be populated when creating an installation point.

Resolution

This is the system designed behavior.

Keywords

Installation Point, Installation, Point, SAP Service Cloud Version 2, Customer Information, Customer, Information, Account, Individual, Individual Customer, Create, , KBA , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , How To

Product

SAP Service Cloud Version 2 all versions