3252028 - Unable to Post Supplier Invoice due to Error Message: 'No Rule is found'

User is unable to approve a task or post a supplier invoice due error messages: 'Save failed' and 'No Rule is found'.

SAP Business ByDesign

First case, the user is unable to approve a task regarding Supplier Invoice:

1. Go to Managing My Area work center.
2. Go to Approvals view.
3. Select the task "Approve Supplier Invoice ABC" (ABC is the invoice's ID).
4. Click in Approve button.

It is triggered the error messages:

• 'Save failed; refresh list to perform further actions'
• 'No Rule is found'

Or second case, the user is unable to post a Supplier Invoice:

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for the Supplier Invoice's ID.
4. Click in Edit button.
5. Click in Post button.

It is triggered the error messages:

• 'Save failed'
• 'No Rule is found'

The rules for Document Numbering are not maintained for Supplier Invoices.

1. Go to Business configuration work center.
2. Go to Overview view.
3. Search for activity Document Numbering Formats for Supplier Invoicing. 
4. Open it.

See that there are no records found.

Or there are no records specific for the Company used in the Invoice. 

Maintain the rules for the respective country/regions and save it. Now the user should be able to approve the pending tasks or post the invoice.

1. Go to Business Configuration work center.
2. Go to Overview view.
3. Filter for All Configuration Elements.
4. Search for Document Numbering Formats for Supplier Invoicing and open it.
5. Insert a Row.
6. Maintain a Numbering Rules for Company DEF (DEF represents the Company ID used in the Invoice).
7. Save it.

• Help Document: Sequential Document Numbering for Supplier Invoicing - Italy

Document Numbering; Supplier Invoice; Approval; No Rule is Found , KBA , AP-SIP-SIV-GLO , Cross-Country Extensions , How To