Symptom
You are unable to approve a task or post a supplier invoice due error messages: 'Save failed' and 'No Rule is found'.
Environment
SAP Business ByDesign
Reproducing the Issue
First case, you are unable to approve a task regarding Supplier Invoice:
- Go to Managing My Area work center.
- Go to Approvals view.
- Select the task "Approve Supplier Invoice ABC" (ABC is the invoice's ID).
- Click in Approve button.
You get the error messages:
- 'Save failed; refresh list to perform further actions'
- 'No Rule is found'
Or second case, you are unable to post a Supplier Invoice:
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for the Supplier Invoice's ID.
- Click in Edit button.
- Click in Post button.
You get the error messages:
- 'Save failed'
- 'No Rule is found'
Cause
The rules for Document Numbering are not maintained for Supplier Invoices.
- Go to Business configuration work center.
- Go to Overview view.
- Search for activity Document Numbering Formats for Supplier Invoicing.
- Open it.
See that there are no records found.
Resolution
Maintain the rules for the respective country/regions and save it. Now you should be able to approve the pending tasks or post the invoice.
Keywords
Document Numbering; Supplier Invoice; Approval , KBA , AP-SIP-SIV-GLO , Cross-Country Extensions , How To