SAP Knowledge Base Article - Public

3252028 - Unable to Post Supplier Invoice due to Error Message: 'No Rule is found'

Symptom

You are unable to approve a task or post a supplier invoice due error messages: 'Save failed' and 'No Rule is found'.

Environment

SAP Business ByDesign

Reproducing the Issue

First case, you are unable to approve a task regarding Supplier Invoice:

  1. Go to Managing My Area work center.
  2. Go to Approvals view.
  3. Select the task "Approve Supplier Invoice ABC" (ABC is the invoice's ID).
  4. Click in Approve button.

You get the error messages:

  • 'Save failed; refresh list to perform further actions'
  • 'No Rule is found'

Or second case, you are unable to post a Supplier Invoice:

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the Supplier Invoice's ID.
  4. Click in Edit button.
  5. Click in Post button.

You get the error messages:

  • 'Save failed'
  • 'No Rule is found'

Cause

The rules for Document Numbering are not maintained for Supplier Invoices.

  1. Go to Business configuration work center.
  2. Go to Overview view.
  3. Search for activity Document Numbering Formats for Supplier Invoicing. 
  4. Open it.

See that there are no records found.

Resolution

Maintain the rules for the respective country/regions and save it. Now you should be able to approve the pending tasks or post the invoice.

Keywords

Document Numbering; Supplier Invoice; Approval , KBA , AP-SIP-SIV-GLO , Cross-Country Extensions , How To

Product

SAP Business ByDesign all versions