Symptom
- Story Filter missing.
- Arrows to access the Story Filters that does not fit in the screen is not available.
- When changing the browser zoom level, the last Story Filters are missing in SAP Analytics Cloud, and there is no option to navigate to it.
Environment
- SAP Analytics Cloud (SAC) 2022.15.8
- SAP Analytics Cloud (SAC) 2023.16.10
- Google Chrome
- Microsoft Edge
Reproducing the Issue
- In SAP Analytics Cloud, create a Story.
- Add multiple Story Filters. ( For example: 6 Story Filters)
- When resizing the browser window, if not all the Story Filter fit in the screen, it is possible to access the Story Filter that are not displayed using the left and right arrow beside the last Story Filter that displays.
- Change the browser zoom level. ( For example: 75% )
>> Notice not all the Story Filter displays on the screen, and there is no left and right arrow to be able to access the Story Filters that cannot be displayed on the screen.
Cause
- This is by design.
- SAP Analytics Cloud only supports a browser zoom level of 100% for designing or viewing stories.
Resolution
- Workarond: It is possible to switch the Operating Scale (i.e. Display Settings for Windows or Accessibility for Mac but not the browser zooming) to adjust the viewport of
- SAP Analytics Cloud
-
An enhancement Request has been created: Support Browser Zoom
SAP is committed to reviewing and responding to the ideas submitted on a regular basis. The ideas with the most votes will receive a higher level of attention for response and consideration. The processes and procedures associated with this site will continue to evolve and enhance over time. Refer to Knowledge Base Article 1515837 for more details.
To request a new feature or product enhancement SAP has defined a new process and a new tool that is now available to customers called "Influence and Adopt". Influence and Adopt, https://influence.sap.com, allows customers to log Enhancement Requests
See Also
Keywords
zoom, sac, scale, display , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
SAP Knowledge Base Article - Public