SAP Knowledge Base Article - Public

3252035 - Story Filters missing when changing the browser zoom level in SAP Analytics Cloud (SAC)

Symptom

  • Story Filter missing.
  • Arrows to access the Story Filters that does not fit in the screen is not available.
  • When changing the browser zoom level, the last Story Filters are missing in SAP Analytics Cloud, and there is no option to navigate to it.

Environment

  • SAP Analytics Cloud 2022.15.8  
  • Google Chrome
  • Microsoft Edge

Reproducing the Issue

  1. In SAP Analytics Cloud, create a Story.
      
  2. Add multiple Story Filters. ( For example: 6 Story Filters)
      
  3. When resizing the browser window, if not all the Story Filter fit in the screen, it is possible to access the Story Filter that are not displayed using the left and right arrow beside the last Story Filter that displays.
      
  4. Change the browser zoom level. ( For example: 75% )
      
  5. Notice not all the Story Filter displays on the screen, and there is no left and right arrow to be able to access the Story Filters that cannot be displayed on the screen.

Cause

  • This is by design.
  • SAP Analytics Cloud only supports a browser zoom level of 100% for designing or viewing stories.

Resolution

Workarond: you have the ability to switch the Operating Scale (i.e. Display Settings for Windows or Accessibility for Mac but not the browser zooming) to adjust the viewport of SAP Analytics Cloud.

See Also

Keywords

SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0