SAP Knowledge Base Article - Preview

3252038 - "Forward to Provider" Checkbox Missing When Reporting a Case

Symptom

While reporting a case, the "Forward to Provider" checkbox is missing and that the "Application Area" field is no longer mandatory.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Forward to Provider, missing, Application Area, mandatory, report, case, key user, , KBA , AP-SSR , SAP Support Request Processing , SRD-CC-CI-CCS , ByD Service Control Center , How To

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