SAP Knowledge Base Article - Public

3252044 - Not possible to disable custom labels on Manage Languages

Symptom

  • System is showing custom labels even if custom labels are not enabled on Manage Languages
  • Not possible to disable active checkbox from custom labels on Manage Languages

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Go to Manage Languages
  3. Select the language which have custom labels
  4. Try to uncheck its active checkbox
  5. Save it
  6. Page returns the custom label to be enabled again

Cause

This is currently a known issue due to cache. Engineering team is working on a fix.

Resolution

Workaround is to remove the .csv file from custom labels while the checkbox does not work.

  1. Go to Admin Center
  2. Go to Manage Languages
  3. Select the language which have custom labels
  4. Go to custom locale three dots
  5. Select remove custom locale

 

See Also

2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

SAP SuccessFactors Languages and Locales

Customizing UI Text with the Language Management Tool

Keywords

PLC-29849, disable custom labels, Manage Languages, INC2305720, custom locale , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem

Product

SAP SuccessFactors HXM Suite Core 2205