Symptom
[[JOB_REQ_ID]] token is not returning the job requisition ID when previewing or sending an offer letter to a candidate.
Environment
SAP SuccessFactors Recruiting Management
Cause
This is a system expected behavior.
Resolution
As of now, the token [[JOB_REQ_ID]] is not supported in Offer Letters. As a workaround, the value can be added manually or to use a custom field to store this value specifically for the offer letter.
If you believe having such functionality would be a good feature for Recruiting Management module, please submit this idea to our Influence Page, where you can submit an idea or search and vote for existing ideas that you consider relevant in the Influence Page, so they can become an enhancement for future product versions.
The following KBA addresses how to submit Enhancement Requests: 2090228 – How to submit enhancement requests for SAP SuccessFactors products.
Keywords
[[JOB_REQ_ID]], token, offer, letter, template, preview, docusign, candidate, requisition, job, id, internal. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem