SAP Knowledge Base Article - Preview

3252554 - Error "Failed to create interaction, please contact your administrator in Agent desktop" after accepting a phone call


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  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales 


SAP Cloud for Customer core applications 2208


Error, Interaction, Customer Hub, Activity, AD, Agent Desktop , KBA , failed to create interaction , agent desktop , LOD-CRM-LA , Live Activity , LOD-CRM-SBS-AC , Agent Console Add-on , Problem

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