Symptom
“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“
- In Job Information portel, the picklist option for Clock in Clock Out Group has disappeared.
- No Selection Clock in Clock Out Group and it shows no Data.
Environment
SAP SuccessFactors Time Tracking - Clock In Clock Out
Reproducing the Issue
- Go to Job Information of an employee
- Click on Job Information History , and click on Edit
Cause
- Under Manage Permission Roles , Permission was missing for "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type" under Time Management Object Permissions
- Permission is required for both the objects i.e. "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type"
Resolution
- Go to Manage Permission Roles , and select the Permission Role of the user
- Under Permission Settings, click on Permission
- Go to Time Management Object Permissions
- Give permission to "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type" i.e. Check the View and Edit box as below:
- Click on Save Changes
- Check for the Clock In Clock Out Group drop down values under Job Information
See Also
Permissions as mentioned in Hand Book for Enabling Clock In Clock Out Group in Job Information , also need to be provided along with the above .
Keywords
Values, dropdown, cico,Clock, In, Out, Clock-in Clock-Out, Time Tracking, Job Info, TIME, TYPE, GROUP, ID, jobinfo, business, configuration, blank, punch , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , Problem
Product
SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Time Tracking all versions