SAP Knowledge Base Article - Public

3252599 - No Selection Clock in Clock Out Group in Job Information

Symptom

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

  • In Job Information portel, the picklist option for Clock in Clock Out Group has disappeared.
  • No Selection Clock in Clock Out Group and it shows no Data.

Environment

SAP SuccessFactors Time Tracking Clock In Clock Out

Reproducing the Issue

  1. Go to Job Information of an employee
  2. Click on Job Information History , and click on Edit
    steps.PNG

Cause

  • Under Manage Permission Roles , Permission was missing for "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type" under Time Management Object Permissions

cause.PNG

  • Permission is required for both the objects i.e. "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type"

Resolution

  1. Go to Manage Permission Roles , and select the Permission Role of the user
  2. Under Permission Settings, click on Permission 
  3. Go to Time Management Object Permissions 
  4. Give permission to "Synchronized Clock In Clock Out Group" and "Synchronized Time Event Type" i.e. Check the View and Edit box as below:
    Sol 4.PNG
  5. Click on Save Changes
  6. Check for the Clock In Clock Out Group drop down values under Job Information
    Sol 5.PNG

See Also

Permissions as mentioned in Hand Book for Enabling Clock In Clock Out Group in Job Information , also need to be provided along with the above .

Keywords

Values,dropdown, cico,Clock, In, Out, Clock-in Clock-Out, Time Tracking, Job Info , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Time Tracking all versions