SAP Knowledge Base Article - Preview

3253019 - Learners clicked on email login link for the first time and see error: "The link that you have used to login is no longer valid"

Symptom

  • Learner unable to login because link says it's already been used but this is the first time they have clicked it
  • Login link was never used but user is getting an error stating that the link is no longer valid
  • Login link in learner email shows error message stating no longer valid but it's a brand new link


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Environment

SAP Litmos Training

Keywords

login, link, used, invalid, didn't, click, clicked, never, before, not, notification , KBA , LOD-SF-LIT-LPWD , Access logging in and password issues , LOD-SF-LIT-EMAIL , Litmos Email deliverability , Problem

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