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SAP Knowledge Base Article - PublicSymptom
You notice that it is not possible to delete a Registered Product which is in status Active, Blocked or Obsolete.
Environment
SAP Service Cloud Version 2
Cause
By standard, only the registered products that are set In Preparation status can be deleted.
Resolution
This is the system designed behavior.
Keywords
Registered, Product, Registered Product, Delete, Unable, Remove, Status, Active, In Preparation, Blocked, Obsolete, SAP Service Cloud Version 2, , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions
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