Symptom
- The employee is inactive but the employee status in Job Information portlet as Deceased/custom one
- In the Position Org Chart the position should be vacant but can see the employee on the position (not unassigned)
Environment
- SAP SuccessFactors Employee Central : Position Management
- SAP SuccessFactors Employee Central : Job Information
Reproducing the Issue
- Choose an inactive employee with status as custom one (for example: Deceased) in Job Information portlet
- Go the Position Org Chart is showing as if the employee is still holding to that position, not unassigned from position
Cause
- The issue is happened because the employee status of employee while termination is custom one (Deceased)
- The Position Org chart cannot identify this status of employee (Manage Organization, Pay and Job Structures -> Event Reason -> Employee Status -> Deceased)
- Only the standard list of Employee status values are identified by the code. Please see the link below :
Resolution
- Go to Picklist Center -> employee-status -> Deceased -> Edit Picklist value -> Non-unique External Code -> T (please refer KB https://launchpad.support.sap.com/#/notes/2238057 for more details on this issue)
- If the issue is not solved by the first step, then Go to Employee's Profile -> Job Information -> History -> Edit the existing record -> Make a dummy change of record in fields -> Save record
See Also
2238057 - Deceased employee shows as 'Active' in employee status in Employee Central
Keywords
employee status, terminated, position, org chart, inactive, job information, event reason , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC , Employee Central , LOD-SF-EC-POS , Position Management , Problem
Product
SAP SuccessFactors Employee Central all versions