Symptom
Background job SM:SELFDIAGNOSIS_SEND_TO_SAP (program RDSWP_SELF_DIAGNOSIS_CRM_TRF) returns an error in the joblog. The job has status completed but did not send any data to SAP.
Joblog contains:
Support hub connection error - transfer to SAP not possible
Fix the support hub connection error – see SAP Note 2454045 2359837
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Environment
SAP Solution Manager 7.2
Product
Keywords
KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , SV-SMG-AUT , Authorizations for SAP Solution Manager , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem
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