SAP Knowledge Base Article - Preview

3253358 - Job SM:SELFDIAGNOSIS_SEND_TO_SAP returns Support Hub connectivity error


Background job SM:SELFDIAGNOSIS_SEND_TO_SAP (program RDSWP_SELF_DIAGNOSIS_CRM_TRF) returns an error in the joblog. The job has status completed but did not send any data to SAP.

Joblog contains:

Support hub connection error - transfer to SAP not possible
Fix the support hub connection error – see SAP Note 2454045 2359837



 SAP Solution Manager 7.2


SAP Solution Manager 7.2


KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , SV-SMG-AUT , Authorizations for SAP Solution Manager , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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