Released Hours by a Service Agent are not shown as "Released" (Green) in the Employee Time Sheet
SAP Business ByDesign
Reproducing the Issue
1. Go to Supplier Base work center
2. Go to Service Agents view
3. Search Service Agent ID XYZ
4. Click on "Edit Time Sheet"
Employee XYZ is not a service agent at this time and was not a service agent at the time of the recordings.
Employee XYZ was made an internal employee. Hence the hire was a backdated hire.
Go to Time Administration Work center
Go to Reports View
Search for Employee time recorded Report and Execute
You can observe that, Time are active for the required Employee XYZ
The 'Not started' Under the 'Approval Status' on the report signifies that the approval process was not necessary for these times as they were entered by an administrator.
Hence the approval status is not started.
Released Hours, Not started, Time sheet, Aproval status , KBA , SRD-HR-TLM , Time and Labour Management , Problem