SAP Knowledge Base Article - Public

3253420 - Initiate Onboarding error MANDATORY_FIELDS_MISSING - Onboarding

Symptom

When Onboarding is Initiated, you receive a message MANDATORY_FIELDS_MISSING.

Environment

SAP SuccessFactors Onboarding

Cause

As the mentioned in the message, some fields are mandatory to initiate Onboarding.

Resolution

Data is not available for one of the following fields in Employee Central:

  • personalInfo.first-name
  • personalInfo.last-name
  • jobInfo.company and corresponding country
  • jobInfo.manager-id
  • employmentInfo.start-date

You have to provide this information to initate onboarding successfully.

See Also

OData API: Reference Guide - initiateOnboardingForUser

Keywords

Mandatory, fields, initiate, onboarding, error , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem

Product

SAP SuccessFactors Onboarding all versions