SAP Knowledge Base Article - Public

3253429 - Why has my workflow case stalled in SAP Signavio Process Governance?


Why has my case stalled for my workflow in SAP Signavio Process Governance?


SAP Signavio Process Governance 3.0

Reproducing the Issue

  1. Open Process Governance.
  2. Open a process/workflow
  3. Execute a new case.
  4. Navigate to the Case page
  5. Filter for the process/workflow you've just executed.
  6. See in the case properties panel that a task has stalled.


Your case was stalled due to an known error caused by an application restart that occurred a number of months ago. The error that resulted from the applications restart has bee resolved but some residual cases which were effected by the error before the fix was released can still experience this behavior.


If you are facing this issue please raise a case with SAP Signavio Support via the SAP ONE Launchpad and ask for your case to be restarted from the most recent point.


process, governance, workflow, case, task, delay, stall, properties. , KBA , BPI-SIG-PG-AM , Access Management for SAP Signavio Process Governance , Problem


SAP Signavio Process Manager 3.0