SAP Knowledge Base Article - Public

3253519 - Unable to Create Registered Product without Product

Symptom

You notice that it is not possible to create a registered product without the Product information.

Environment

SAP Service Cloud Version 2

Cause

There is a validation in the system logic that prevents the registered product to be created without Product, as this information is mandatory.

Resolution

This is the system designed behavior.

Keywords

Registered, Product, Registered Product, Unable, Create, Product, SAP Service Cloud Version 2, , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To

Product

SAP Service Cloud Version 2 all versions