SAP Knowledge Base Article - Public

3253566 - ID Column is Static in Registered Product List

Symptom

You notice that the ID column present in the Registered Product list is static when you move the screen to see other columns.

Environment

SAP Service Cloud Version 2

Cause

By standard the ID column will be static when moving the screen to see other columns, and this cannot be controlled via the Adaptation Mode.

Resolution

This is the system designed behavior.

Keywords

ID, Column, Static, Registered Product, Registered, Product, List, Adaptation, SAP Service Cloud Version 2, , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To

Product

SAP Service Cloud Version 2 all versions