/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
You notice that it is not possible to create a registered product without maintaining a description.
Environment
SAP Service Cloud Version 2
Cause
There is a validation logic in the system that sets this field as mandatory.
Resolution
This is the system designed behavior.
Keywords
Registered, Product, Registered Product, SAP Service Cloud Version 2, Mandatory, Description, Create, Unable, , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)