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SAP Knowledge Base Article - PublicSymptom
You notice that it is not possible to create a new registered product without the customer information (Account or Individual Customer)
Environment
SAP Service Cloud Version 2
Cause
There is a validation logic in the system that requires this field to be mandatory.
Resolution
This is the system designed behavior.
Keywords
Registered, Product, Registered Product, Account, Individual Customer, Customer, Information, Individual, Create, Unable, SAP Service Cloud Version 2, , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions
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