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SAP Knowledge Base Article - PreviewSymptom
- Error "Business partner xxxx (Support Team) is not a business partner" is raised when filling the support team field with the Business partner name.
- Message Processor and Support Team fields in an incident show Business partner IDs instead of Business partner names when switching to display mode
- The Business partners maintained in the fields Message Processor and Support Team are removed automatically when the incident is switched to edit mode.
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Environment
SAP Solution Manager 7.2 SP 15
Product
SAP Solution Manager 7.2
Keywords
Business partner ID, Display, Incident, Partner function, Support Team, SLFN0003, Message Processor, SLFN0004, AIC_INCIDENT_H, BTPARTNERSET, ID, Partner Number , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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