3253872 - Error:"The action CANCEL is not possible. Refresh the screen and try again. If the problem persists, report an incident" While Cancelling Inbound Delivery Notification

You want to cancel the Inbound Delivery Notification however system throws below error messages :

--> The action CANCEL is not possible. Refresh the screen and try again. If the problem persists, report an incident.
-->Error while creating or updating follow-up document.
-->Cancel not possible; invoicing document has already been canceled.

SAP Business ByDesign

1. Go to Inbound Logistics workcenter.
2. Go to Inbound Delivery Notifications view.
3. Search for relevant Inbound Delivery Notification ID.
4. Select the relevant ID and choose Cancel Warehouse Request via Actions .
5. System throws above errors.

Due to inconsisteny in an Inbound Delivery Notification, it gets stuck with “Released” status however all successor documents are already cancelled.

An option:Refresh Release Status has been introduced which gets enabled for such inconsistent IDN documents. (Here IDN refers to Inbound Delivery Notification)

1. Go to Inbound Logistics workcenter.
2. Go to Inbound Delivery Notifications view.
3. Search for relevant Inbound Delivery Notification ID.
4. Select and edit it.
5. Choose Refresh Release Status via Actions.
6. Now Inbound Delivery Notification release status gets changed to correct status i.e."Not Released".

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