3253981 - Error:"An error occurred while parsing service metadata: undefined" occurs when creating a model from a SharePoint Data Source in SAC

• The following error occur in SAP Analytics Cloud (SAC) when creating a model from SharePoint Data Source:

"An error occurred while parsing service metadata: undefined"

• In the browser developer tools HTTP archive (HAR) file trace:

- {"result":"{\"error\":{\"code\":\"ERROR_INVALID_METADATA\",\"rawError\":\"Failure in executing client request of connection type[[name\\u003d\\\"com.sap.orca.da.plugin.cloudelements.documents.sharepoint\\\", version\\u003d\\\"1.0\\\", patch number\\u003d\\\"0\\\"]]: An error occurred while fetching service metadata: Access was denied.\",\"params\":[]}}"}.

- {"result":"{\"error\":{\"code\":\"ERROR_INVALID_METADATA\",\"rawError\":\"Failure in executing client request of connection type[[name\\u003d\\\"com.sap.orca.da.plugin.cloudelements.documents.sharepoint\\\", version\\u003d\\\"1.0\\\", patch number\\u003d\\\"0\\\"]]: An error occurred while fetching service metadata: Not found\",\"params\":[]}}"}

1. Create an Import Connection to SharePoint by Open Connectors.
2. Go to Modeler and choose Create New model From a Data Source.
3. Select Open Connector under Categories and SharePoint as a Data Source.
4. Choose the connection created and click Next.
   >> Notice the below error: "An error occurred while parsing service metadata: undefined"

The issue occurs due to the Default Language and Display Language settings of the SharePoint site.

It is now possible to import/acquire data from a non-english sharepoint site following the steps mentioned in the KBA 3425004  

• KBA: 3425004 - How-To Import/Acquire Data from a Non-English Sharepoint site
• SAP Note: 3113235 - Unable to acquire data and lack of a descriptive error message for SharePoint or OneDrive for Business in SAP Analytics Cloud caused by expired authentication
• KBA: 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• KBA:2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• SAP Analytics Cloud Get More Help and SAP Support
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SAC, SAP Analytics Cloud, SharePoint, Open Connectors, Model, Data Source, Connection, Error. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem