Symptom
User did not receive emails when using the sendNotification API in application.
Environment
- SAP analytics Cloud
Cause
The global email notification settings is disabled.
Currently it is not possible to let the SendNotification API work when the global notification is disabled.
Resolution
To solve this issue, enable the Global email notification settings.
Please note that "Global email notification settings" is a switch that controls whether email is enabled or not (DISABLE_EMAIL = true/false).
By default, this is always set to true (meaning no emails can be sent) and the HEC team of SAP can enable this.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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