SAP Knowledge Base Article - Preview

3253991 - Invalid Channel Error Information in Email Monitor

Symptom

You notice that inbound e-mails are set as Failed in the email monitor with the error information as Invalid Channel.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Email, To, CC, TO, cc, Cc, Inbound, E-mail, Address, Channel, Invalid Channel, Invalid, Invalid Address, SAP Service Cloud Version 2, Monitor, Error, Error Message, Error Information, Failed, Failing, service cloud v2, Canal Invalido, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To

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