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SAP Knowledge Base Article - PreviewSymptom
You notice that inbound e-mails are set as Failed in the email monitor with the error information as Invalid Channel.
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Environment
- SAP Service Cloud Version 2
- SAP Sales Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Email, To, CC, TO, cc, Cc, Inbound, E-mail, Address, Channel, Invalid Channel, Invalid, Invalid Address, SAP Service Cloud Version 2, Monitor, Error, Error Message, Error Information, Failed, Failing, service cloud v2, Canal Invalido, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To
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