SAP Knowledge Base Article - Public

3254001 - Comment is reflecting in email notifications from workflow page


Workflow email notification is showing the comments made by the previous approvers.


SAP SuccessFactors Employee Central


The email notification template used contains the tag "[[APPROVAL_CHAIN]]".


This is the expected behavior. The [[APPROVAL_CHAIN]]  tag will include all the comments posted by all previous approvers. As a workaround it is possible to use the [[RECENTLY_APPROVED_BY]], that will show the last user that approved the workflow.

See Also

2409741 - Customizing Workflow Email Notifications - EC

2087503 - Customizing Email Notifications Default Template Text

Defining Workflow Email Notifications


Workflow comment, workflow approvers, [[APPROVAL_CHAIN]], [[RECENTLY_APPROVED_BY]] . , KBA , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Problem


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