SAP Knowledge Base Article - Public

3254011 - Crystal Reports crash when trying to save, rename, or disconnect a Custom Function


  • Crystal Reports crash.
  • Unable to save, rename or disconnect a Custom Function to the Repository. 
  • Crystal Reports crash when attempting to rename, save, or disconnect a Custom Function to the SAP BusinessObjects Enterprise Repository.


  • SAP Crystal Reports 2020

Reproducing the Issue

  1. In Crystal Reports, create a report of any data source.
  2. In the Formula Workshop, create a Custom Function.
  3. Right click on the Custom Function to save it to the SAP BusinessObjects Enterprise Repository.
    Crystal Reports crash. Samething happen when trying to rename, or disconnect a Custom Function from the Repository.


  • Product defect tracked under SAP Note 2993757


  • This issue is resolved in the following product updates and above:
    • Crystal Reports 2020
      • Patch 4
      • Support Pack 01 - Patch 2    

See Also

CR, crash


KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


SAP Crystal Reports 2020