Symptom
You notice that it is not possible to create a warranty without adding a Name or a Duration.
Environment
SAP Service Cloud Version 2
Reproducing the Issue
- Navigate to Warranties work center.
- Click +.
- Try to create the warranty without the Name or Duration.
- See it is not possible.
Cause
The Name and Duration data for warranties are mandatory.
Resolution
This is the system designed behavior.
Keywords
SAP Service Cloud Version 2, Warranty, Warranties, Name, Duration, Unable, Not Possible, Create, , KBA , CEC-CRM-WAR , Warranty for SAP Sales/Service Cloud , How To
Product
SAP Service Cloud Version 2 all versions