Symptom
- Crystal Reports crash.
- Exporting a report to Text format causes Crystal Reports to crash.
- When exporting a report to Text or TTX, Crystal Reports crash if the report use a Text Object containing text on the same line as a field displaying 65,534 Characters.
Environment
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Reproducing the Issue
- In Crystal Reports, create a report based on any data source.
- Insert a Text Object on the report.
- Type at least one character in the Text Object.
- In the Text Object, right after the text entered, insert a Field displaying 65,534 characters.
- Type at least one character in the Text Object, right after the field.
- Save the report.
- Export the report to Text, or TTX. Crystal Reports will crash.
Cause
- Issue tracked under SAP Note 2949027
Resolution
- The issue is resolved in the following product update, and above:
- Crystal Reports 2016:
- Support Pack 07 - Patch 13
- Support Pack 08 - Patch 5
- Support Pack 09
- Crystal Reports 2020
- Support Pack 00 - Patch 2
- Support Pack 01
Keywords
CR, exporting, TTX, crash, text , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020