Symptom
- Crystal Reports crash when adding a Table.
- When connecting to Oracle 18c, and adding a Table containing a Memo, Crystal Reports stop responsing.
Environment
- SAP Crystal Reports 2020
- Oracle 18c
Reproducing the Issue
- Install Crystal Reports ( 64bit )
- Install and configure the 64bit Oracle 18c client.
- In Crystal Reports, create a new report, and connect to Oracle via an ODBC connection.
- Select a Table containing a Memo field containing null value.
- Click Finish. Crystal Reports crash.
Cause
- Issue with the Oracle 18c client when the Memo field contain a NULL value.
Resolution
- Install and configure one of the following 64bit Oracle Client:
- Oracle 19c
- Oracle 12c
Keywords
CR, 64bit CRW, 64bit Oracle 18c client, crash, memo, null , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2020