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3254088 - The viewer could not process an event. Query could not be executed error message appears when refreshing a Crystal Reports for Enterprise report

Symptom

  • The viewer could not process an event. Query could not be executed: 'Query script generation failed. See your administrator. No Characteristic found in QueryView with name 'Characteristic name' (IES 00013)'. Redesign your query or contact the data source administrator to resolve the issue. [JRC00005575]---- Error code:0 [CRWEB00000119] error message appears in Crystal Reports for Enterprise.
  • Earlier there was an issue with WebI but after changing the language setting in Web Intelligence (WebI) the issue not seen anymore in WebI, only in CR4E.
  • There was a BW upgrade which the Crystal and the WebI reports are based on.

 


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3
  • Crystal Reports for Enterprise
  • Web Intelligence
  • SAP Business Warehouse 7.5

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

JRC00005575 CRWEB00000119 IES 00013 viewer could not process event cr4e bi 4.2 4.3 bw upgrade , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-RA-WBI , Web Intelligence , Problem

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