SAP Knowledge Base Article - Public

3254229 - I receive 'Table_Schema_Failed...Socket Error' in the Process Intelligence 'Integration Page' when trying to add a table

Symptom

I receive 'Table_Schema_Failed...Socket Error' in the Process Intelligence 'Integration Page' when trying to add a table.

Environment

SAP Signavio Process Intelligence 3.0

Reproducing the Issue

  1. Open new investigation in Process Intelligence.
  2. Navigate to the Integration page.
  3. Click on add table.
  4. Next, select the table name.
  5. Click next.
  6. See that you are faced with a 'socket closed' error.

Cause

The Process Intelligence application fails to get tables and columns due to a slow response, which causes a SocketTimeoutException after 30 seconds by default

Resolution

  • Add the parameter "timeout = 600" to the "Extra Connection Arguments" in the "Connection" page. 
  • Then try to add the table once again.

Keywords

process, intelligence, socket, error, table, schema, failed, integration, page, add , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Known Error

Product

SAP Signavio Process Intelligence 3.0